Research on Initial Trust Model of Mobile Banking Users
نویسندگان
چکیده
منابع مشابه
Understanding users' initial trust in mobile banking: An elaboration likelihood perspective
Due to the high perceived risk, building users’ initial trust is crucial to facilitating their adoption and usage of mobile banking. Drawing on the elaboration likelihood model (ELM), this research examined users’ initial trust in mobile banking. The results indicated that initial trust develops along a dual route including the central route and peripheral route. Self-efficacy as the elaboratio...
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This paper studies the need to integrate trust and Technology acceptance model (TAM) to understand the behaviour intention of the customer to use mobile banking. The present study focuses through literature review on trust related antecedents and technology related constructs and its influence on customer decision. It covers disposition to trust, institution-based trust, cognitive-base trust, s...
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As a result of new technologies like WAP and Java enabled (smart)phones and fast mobile internet connections, many new mobile services are available. One of these new services is mobile banking. Mobile devices differ from normal personal computers in screen size and method of input. But what is the influence of the design and usability in online and mobile banking interfaces on user trust? To a...
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Studies on the adoption of business-to-consumer e-commerce have not simultaneously considered trust and risk as important determinants of adoption behavior. Further, trust in information technology has not been addressed to a great extent in the context of e-commerce. This research explicitly encompasses the electronic channel and the firm as objects to be trusted in e-commerce. Our conceptual ...
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ژورنال
عنوان ژورنال: Journal of Risk Analysis and Crisis Response
سال: 2017
ISSN: 2210-8505
DOI: 10.2991/jrarc.2017.7.1.2